Return Policy

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your item, you can return it within 14 days from the date of receipt.

Returns & Exchanges:

• Eligibility: Items must be returned in their original condition, unused, and with all tags and packaging intact.
• Return Window: You have 14 days from the date you receive your order to initiate a return.
• Return Process: To initiate a return, please contact us at thekolours1@gmail.com with your order number and the reason for the return.
• Refunds: Once we receive and inspect the returned item, we will process your refund to the original payment method. Please allow up to 5-7 business days for the refund to reflect in your account.

Return Shipping:

• The customer is responsible for return shipping costs unless the return is due to a mistake on our part (e.g., damaged or incorrect item).

Thank you for shopping with us!